About Us
Career Opportunities
At Quantum National Bank, we pride ourselves on our dedicated and talented team members. Our shared goal is to provide community-focused financial services through personalized customer service, flexibility and community-based decision making. We look for the most qualified individuals who will deliver the ultimate in “Quantum service” to our customers, both internal and external.
If you are looking to take the next step in your career with an employer dedicated to providing a challenging and rewarding work environment, Quantum National Bank may be the place for you. We offer competitive salaries and a comprehensive benefits package.
For consideration please e-mail, fax or send us your resume:
E-mail: careers@quantumbank.com
US Mail:
Quantum National Bank
Human Resources Department
505 Peachtree Industrial Blvd.
Suwanee, GA 30024
Quantum National Bank is an Equal Opportunity Employer, M/F/D/V.
If you are interested in pursuing a career with Quantum National Bank, email your resume and cover letter to: careers@quantumbank.com
Drug Screening Required
*No Recruiters Please*
| BANKING SOLUTIONS SPECIALIST |
QUANTUM NATIONAL BANK EXPECTATIONS:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Team members should also be willing to perform tasks outside of the specific duties should the need arise.
- Positive attitude is a must.
Position purpose
As professional bankers, we serve the small business community and high-balance individual depositors and exceed client expectations with a quick response time, offer premium customized deposit products to ensure good growth and consistent source of quality deposits.
Responsibilities/Duties/Functions/Tasks
- Continually look for ways to be a “Banking Partner for Success” for our customers
- Prospect new clients within the market area
- Adhere to all policies and procedures set forth by the bank and regulatory agencies
- Determine financial needs of current and prospective customers and refer them to the appropriate Quantum Bank professional
- Open new accounts including checking, saving, certificates of deposit (CDs) and Individual Retirement Accounts (IRAs), gather required customer data, ensure appropriate Compliance and Regulatory Policies and Procedures are followed
- Complete account maintenance and perform account research when necessary
- Other duties as may be assigned by management
- Greet and be the first point of contact for each client or prospect who walks into the bank lobby
- Provide efficient, professional and courteous customer service
- Provide consultation to prospects and existing clients to determine their financial needs and find the best solutions
- Recognize and cross-sell other banking products and services and direct opportunities to the appropriate department and/or banking professional
- Uncover opportunities for new business by:
- Making out-bound business development calls to set appoints for the Branch Sales and Service Manager
- Making out-bound customer phone calls and participating in branch call nights
- Following up on referrals from other business partners and customers
- Meet goals assigned for new branch deposits and cash management referrals
- Complete account maintenance and perform account research when necessary
- Process deposits and loan payments, including night drop and mail deposits
- Balance and maintain ATM
- Pay and cash checks
- Receive, strap, store and ship money
Qualifications
- Minimum 1 year experience in a sales and prospecting environment
- Minimum1 year experience in a customer service environment
- Computer literate
- High school diploma
- Strong communication skills, both verbal and written, both in English
Preferences
- 1-3 years experience in a financial environment
- Familiarity with word processing and spreadsheet softward
- College degree
Special Position Requirements
- Must treat everyone with respect and be a team player
- Must have excellent communication skills for internal bank personnel as well as external customers
- Conduct oneself in the highest ethical manner and display professional behavior in front of customer and co-workers
- Must be highly organized and detail-oriented
- Dress and present in a way that our most conservative customers would expect to find us
- Ability to maintain confidentiality of proprietary Bank information
- Must be a self-starter and take responsibility for their training and educational development plan
Annual Bank Secrecy Act training required
| BRANCH MANAGER/BUSINESS DEVELOPMENT OFFICER |
QUANTUM NATIONAL BANK EXPECTATIONS:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Team members should also be willing to perform tasks outside of the specific duties should the need arise.
- Positive attitude is a must.
Position purpose
The branch manager/business development officer is responsible for acquiring new customer relationships, both business and retail while taking care of and growing relationships with existing business and retail customers. In addition, this position is responsible for the performance of the front-line staff in Milton, managing and motivating them to ensure outstanding service for Quantum’s customers.
Responsibilities/Duties/Functions/Tasks
- Continually look for ways to be a “Banking Partner for Success” for our customers
- Meet deposit goals set forth in the annual Retail/Cash Management plan
- Expand Quantum brand in the Milton/North Fulton area by focused networking, community involvement and prospecting/cold calling.
- Partner with North Fulton loan officer, making joint sales calls and working to maximize the customer’s relationship with Quantum (deposits, operating accounts, cash management, etc.).
- Manage small business lending relationships.
- Manage, coach and mentor retail team, hire new employees, discipline as necessary.
- Comply with bank’s policies and procedures.
- Develop relationships with other bank departments to enable smooth cross-departmental communication and cooperation.
Qualifications
- Minimum 2 years experience in a financial environment
- Minimum 2 years in sales and prospecting environment in North Fulton market
- Minimum 2 years in a customer service environment
- Proven track record of excellent performance
- College degree required
- Strong communication skills, both verbal and written, both in English
- Familiarity with word processing and spreadsheet software
- Ability to learn financial institution-specific computer software
Annual Bank Secrecy Act training required
SBA BUSINESS DEVELOPMENT OFFICER II
QUANTUM NATIONAL BANK EXPECTATIONS:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Team members should also be willing to perform tasks outside of the specific duties should the need arise.
- Positive attitude is a must.
Position purpose
The business development officer (BDO) is responsible for acquiring new business relationships and growing and maintaining a strong portfolio.
Responsibilities/Duties/Functions/Tasks
UNDERWRITING/POLICY COMPLIANCE: The BDO should demonstrate the ability to understand credit risk and be able to properly evaluate and disclose risk in a relationship. The officer’s ability to analyze the borrower’s operational capacity is also evaluated. The officer should be able to assess collateral and any potential weaknesses. Factual accuracy in the loan memorandum is another consideration. The lender should understand the loan policy and document any exceptions to it.
ACCOUNT SERVICING: The loan officer, with the assistance of the account manager, should ensure files are up to date and exceptions resolved in a timely manner. A goal for total exceptions is 25%. The loan officer shall service the account and maintain up to date memorandum in files. He/she shall maintain well-organized, neat and current credit and collateral files. Site visits shall be performed annually and documented accordingly.
PROBLEM LOAN IDENTIFICATION: The loan officer shall identify any potential problems in a loan relationship and document these issues in the credit file and promptly notify the senior credit officer (SCO). Loan ratings shall be assigned at loan approval and the loan officer shall recommend any changes in a timely manner. Loan officer shall assist in carrying out action plans approved by SCO for problem credit relationships.
COLLECTION EFFORTS: The loan officer has the responsibility to collect past due loans. The specific actions depend upon the delinquency of the account. The bank’s past due goals are 1.25% for past due loans greater than 15 days and 1.0% for loans past due greater than 30 days.
ASSET QUALITY: The loan officer has the responsibility to adhere to Board approved asset quality goals. Loan losses should be maintained at acceptable levels. Substandard assets should be less than 20% and watch list accounts less than 25% of the lender’s portfolio.
PRODUCTION EXPECTATIONS: Production goals will be established annually based on commercial lending experience and salary levels. During the first 12 months of employment, the loan officer is expected to maintain the production goals outlined below:
- One-three months – No minimum goal requirement
- Three-six months – 10%-33.3% of annual goal
- Six-nine months – 40%-67% of annual goal
- Nine-twelve months – 75% to 100% of annual goal
Year-to-date reviews of goals are conducted monthly during each year of employment (including initial year of employment). If goals are not being met, a performance improvement plan would be created to help the loan officer make progress toward those goals.
Qualifications
- College Degree – Either Bachelor’s or Associate’s. Major in finance, business or accounting preferred
- 2+ years of prior SBA financial sales experience preferred
- 3+ years’ experience in SBA banking
- General knowledge of banking and business in targeted location
- Strong English communication skills, both verbal and written
- Strong organizational skills
Work Requirements
Travel up to or more than 50% of the time – visiting customers, making calls, etc.
Driving own vehicle required
Clean driving record and valid auto insurance required
Annual Bank Secrecy Act training required
