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About Us

Career Opportunities

At Quantum National Bank, we pride ourselves on our dedicated and talented team members.  Our shared goal is to provide community-focused financial services through personalized customer service, flexibility and community-based decision making.  We look for the most qualified individuals who will deliver the ultimate in “Quantum service” to our customers, both internal and external.


If you are looking to take the next step in your career with an employer dedicated to providing a challenging and rewarding work environment, Quantum National Bank may be the place for you.  We offer competitive salaries and a comprehensive benefits package.


For consideration please e-mail, fax or send us your resume:

E-mail:  careers@quantumbank.com 


US Mail:

Quantum National Bank
Human Resources Department
505 Peachtree Industrial Blvd.
Suwanee, GA  30024

Quantum National Bank is an Equal Opportunity Employer, M/F/D/V.

 

 

CASH MANAGEMENT BDO 

 

CASH MANAGEMENT BUSINESS DEVELOPMENT OFFICER

Quantum National Bank Philosophy

Quantum National Bank's Culture is one of teamwork, professionalism and dedication to furthering the goals of our Customers and therefore the success of the Bank.  Our employees work hard to treat our customers, other employees and suppliers with attention to detail and respect.  We strive for open communications throughout the Bank and the stakeholders who share in our success.

MISSION STATEMENT

Your Banking Partner for Success

Further, our core values were carefully selected to clearly state the guiding principles that we use daily at Quantum in our work and relationships with our clients, our staff and our communities.

These core values are:

L       Listening to our partners

E       Ensuring security and confidentiality

A      Assuring a culture of respect and accountability

D      Delivering valuable financial solutions

I        Instilling honesty and integrity in our actions

N      Nurturing our community’s growth

G      Giving responsive service

 

Position purpose

The business development officer is responsible for acquiring new business relationships and cultivating and enhancing exiting loan and deposit relationships through Cash Management services and products.

Responsibilities/Duties/Functions/Tasks

SALES/SERVICING:

The BDO will work with new and existing clients by marketing, structuring and recommending Cash Management services and products. The BDO is responsible for generating new business and managing and enhancing the relationship with assigned customers. The BDO must be very familiar with the market in order to generate new business and is also responsible for staying abreast of all conditions and trends of the marketplace.

MENTORING

The BDO should demonstrate the ability to understand credit risk and be able to properly evaluate and disclose risk in a relationship. The officer’s ability to analyze the borrower’s operational capacity is also evaluated. The officer should also be able to assess collateral and any potential weaknesses. Factual accuracy in the loan memorandum is another consideration. The lender should understand the loan policy and document any exceptions to it.

ACCOUNT SERVICING

The BDO has the responsibility, as needed, to provide guidance, training, and mentoring to less experienced personnel. Furthermore, the BDO is encouraged to initiate joint sales calls with Commercial and SBA Lenders on existing clients to provide deposit services expertise.

RISK/POLICY COMPLIANCE

The BDO should demonstrate the ability to understand risk and be able to properly evaluate and disclose risk in a relationship. The officer ’s ability to analyze the borrower’s operational capacity is also evaluated. The officer should be able to spot potential weaknesses. The BDO should understand our Cash Management products and services.

ACCOUNT SERVICING

The BDO, with the assistance of CSRs and Operations, should ensure files are up to date and exceptions resolved in a timely manner. Site visits shall be performed semi-annually or more often, as needed, to assess customer needs and maintain strong customer satisfaction.

PRODUCTION EXPECTATIONS

Production goals will be established annually based on commercial lending experience and salary levels. During the first 12 months of employment, the loan officer is expected to maintain the production goals mentioned below.

One month - Three months          No minimum goal requirement

Three months – Six months         10 to 33.3% of annual goal

Six months – Nine months           40% to 67% of annual goal

Nine months – Twelve months    75% to 100% of annual goal

Year-to-date reviews of goals are conducted monthly during the first year of employment and semi-annually during subsequent years of employment. If goals are not being met, the BDO would improve production goals through a structure performance improvement plan. Failure to meet goals may lead to termination of employment.

Qualifications

2 + years’ experience in a financial environment

2+ years’ experience in a sales and prospecting environment

Proven track record of excellent performance

General knowledge of banking and business in targeted location

Strong communication skills, both verbal and written in English

College degree required – Associates or Bachelors

Familiarity with word processing and spreadsheet software

 

Special Position Requirements

Travel up to, or more, than 50% of time within Atlanta metro market: visiting customers, making calls, etc.

Use of personal car required

Valid auto insurance required

Must have excellent communication skills for internal bank personnel as well as external customers

Conduct oneself in the highest ethical manner and display professional behavior in front of customers and co-workers

Dress and present in a way that our most conservative customers would expect to find us

Ability to maintain confidentiality of proprietary Bank information

Must be a self-starter and take responsibility for personal training and educational

 

Annual Bank Secrecy Act training required

Quantum National Bank is an Equal Opportunity Employer

 

 

SBA LENDER

 

Quantum National Bank Philosophy

Quantum National Bank's Culture is one of teamwork, professionalism and dedication to furthering the goals of our Customers and therefore the success of the Bank.  Our employees work hard to treat our customers, other employees and suppliers with attention to detail and respect.  We strive for open communications throughout the Bank and the stakeholders who share in our success.

MISSION STATEMENT

Your Banking Partner for Success

Further, our core values were carefully selected to clearly state the guiding principles that we use daily at Quantum in our work and relationships with our clients, our staff and our communities.

These core values are:

L       Listening to our partners

E       Ensuring security and confidentiality

A      Assuring a culture of respect and accountability

D      Delivering valuable financial solutions

I        Instilling honesty and integrity in our actions

N      Nurturing our community’s growth

G      Giving responsive service

Position purpose

The business development officer (BDO) is responsible for acquiring new business relationships and growing and maintaining a strong portfolio.

Responsibilities/Duties/Functions/Tasks

UNDERWRITING/POLICY COMPLIANCE:  The BDO should demonstrate the ability to understand credit risk and be able to properly evaluate and disclose risk in a relationship.  The officer’s ability to analyze the borrower’s operational capacity is also evaluated.  The officer should be able to assess collateral and any potential weaknesses.  Factual accuracy in the loan memorandum is another consideration.  The lender should understand the loan policy and document any exceptions to it.

ACCOUNT SERVICING:  The loan officer, with the assistance of the account manager, should ensure files are up to date and exceptions resolved in a timely manner.  A goal for total exceptions is 25%.  The loan officer shall service the account and maintain up to date memorandum in files.  He/she shall maintain well-organized, neat and current credit and collateral files.  Site visits shall be performed annually and documented accordingly.

PROBLEM LOAN IDENTIFICATION:  The loan officer shall identify any potential problems in a loan relationship and document these issues in the credit file and promptly notify the senior credit officer (SCO).  Loan ratings shall be assigned at loan approval and the loan officer shall recommend any changes in a timely manner.  Loan officer shall assist in carrying out action plans approved by SCO for problem credit relationships.

COLLECTION EFFORTS:  The loan officer has the responsibility to collect past due loans.  The specific actions depend upon the delinquency of the account.  The bank’s past due goals are 1.25% for past due loans greater than 15 days and 1.0% for loans past due greater than 30 days.

ASSET QUALITY:  The loan officer has the responsibility to adhere to Board approved asset quality goals.  Loan losses should be maintained at acceptable levels.  Substandard assets should be less than 20% and watch list accounts less than 25% of the lender’s portfolio.

PRODUCTION EXPECTATIONS:  Production goals will be established annually based on commercial lending experience and salary levels.  During the first 12 months of employment, the loan officer is expected to maintain the production goals outlined below:

  • One-three months – No minimum goal requirement
  • Three-six months – 10%-33.3% of annual goal
  • Six-nine months – 40%-67% of annual goal
  • Nine-twelve months – 75% to 100% of annual goal

Year-to-date reviews of goals are conducted monthly during each year of employment (including initial year of employment).  If goals are not being met, a performance improvement plan would be created to help the loan officer make progress toward those goals.

Qualifications

  • College Degree – Either Bachelor’s or Associate’s.  Major in finance, business or accounting preferred
  • 2+ years of prior SBA financial sales experience preferred
  • 3+ years’ experience in SBA banking
  • General knowledge of banking and business in targeted location
  • Strong English communication skills, both verbal and written
  • Strong organizational skills

Work Requirements

Travel up to or more than 50% of the time – visiting customers, making calls, etc.

Driving own vehicle required

Clean driving record and valid auto insurance required

Annual Bank Secrecy Act training required

Quantum National Bank is an Equal Opportunity Employer

 

 DEPOSIT SOLUTIONS SPECIALIST - MILTON 

 

Quantum National Bank Philosophy

 Quantum National Bank's Culture is one of teamwork, professionalism and dedication to furthering the goals of our Customers and therefore the success of the Bank.  Our employees work hard to treat our customers, other employees and suppliers with attention to detail and respect.  We strive for open communications throughout the Bank and the stakeholders who share in our success.

 MISSION STATEMENT

 Your Banking Partner for Success

 Further, our core values were carefully selected to clearly state the guiding principles that we use daily at Quantum in our work and relationships with our clients, our staff and our communities.

 These core values are:

 L       Listening to our partners

E       Ensuring security and confidentiality

A      Assuring a culture of respect and accountability

D      Delivering valuable financial solutions

I        Instilling honesty and integrity in our actions

N      Nurturing our community’s growth

G      Giving responsive service

 Position purpose

 As professional bankers, we serve the small business community and high-balance individual depositors and exceed client expectations with a quick response time, offer premium customized deposit products to ensure good growth and consistent source of quality deposits.

 Responsibilities/Duties/Functions/Tasks

 Continually look for ways to be a “Banking Partner for Success”  for our customers

Prospect new clients within the market area

Adhere to all policies and procedures set forth by the bank and regulatory agencies

Determine financial needs of current and prospective customers and refer them to the appropriate Quantum Bank professional

Open new accounts including checking, saving, certificates of deposit (CDs) and Individual Retirement Accounts (IRAs), gather required customer data, ensure appropriate Compliance and Regulatory Policies and Procedures are followed

Complete account maintenance and perform account research when necessary

Other duties as may be assigned by management

Greet and be the first point of contact for each client or prospect who walks into the bank lobby

Provide efficient, professional and courteous customer service

Provide consultation to prospects and existing clients to determine their financial needs and find the best solutions

Recognize and cross-sell other banking products and services and direct opportunities to the appropriate department and/or banking professional

Uncover opportunities for new business by:

o    Making out-bound business development calls to set appoints for the Branch Sales and Service Manager

o    Making out-bound customer phone calls and participating in branch call nights

o    Following up on referrals from other business partners and customers

Meet goals assigned for new branch deposits and cash management referrals

Complete account maintenance and perform account research when necessary

Process deposits and loan payments, including night drop and mail deposits

Balance and maintain ATM

Pay and cash checks

Receive, strap, store and ship money

Qualifications

Minimum 1 year experience in a sales and prospecting environment

Minimum1 year experience in a customer service environment

Computer literate

High school diploma

Strong communication skills, both verbal and written, both in English

Preferences

1-3  years experience in a financial environment
Familiarity with word processing and spreadsheet software
College degree

Special Position Requirements

Must treat everyone with respect and be a team player
Must have excellent communication skills for internal bank personnel as well as external customers
Conduct oneself in the highest ethical manner and display professional behavior in front of customer and co-workers
Must be highly organized and detail-oriented
Dress and present in a way that our most conservative customers would expect to find us
Ability to maintain confidentiality of proprietary Bank information
Must be a self-starter and take responsibility for their training and educational development plan
 

Annual Bank Secrecy Act training required

 

PART-TIME TELLER SPECIALIST (11:30AM-3:30PM) - MILTON

 

Quantum National Bank Philosophy

Quantum National Bank's Culture is one of teamwork, professionalism and dedication to furthering the goals of our Customers and therefore the success of the Bank. Our employees work hard to treat our customers, other employees and suppliers with attention to detail and respect. We strive for open communications throughout the Bank and the stakeholders who share in our success.

MISSION STATEMENT

Your Banking Partner for Success

Further, our core values were carefully selected to clearly state the guiding principles that we use daily at Quantum in our work and relationships with our clients, our staff and our communities.

These core values are:

L   Listening to our partners

E   Ensuring security and confidentiality

A   Assuring a culture of respect and accountability

D   Delivering valuable financial solutions

I    Instilling honesty and integrity in our actions

N   Nurturing our community’s growth

G Giving responsive service

Position purpose
 

As professional bankers, we will serve the small business community and high-balance individual depositors and exceed client expectations with a quick response time, offer premium customized deposit products to ensure good growth and consistent source of quality deposits.

Responsibilities/Duties/Functions/Tasks

Provide exemplary customer service finding ways to exceed client expectations

Adhere to all policies and procedures set forth by the bank and regulatory agencies

Determine financial needs of current and prospective customers and refer them to the appropriate Quantum Bank professional

Complete account maintenance and perform account research when necessary

Process deposits and loan payments, including night drop and mail deposits

Balance and maintain ATM

Pay and cash checks

Receive, strap, store, and ship money

Control all cash transactions into and out of the vault

Order and Sale Cash as needed for the Branch through FED.  (Branch and Courier Customers).           

Handle foreign collection items (Submit and Clear)

Manage “proof process” so that work is scanned in a timely fashion each and every day regardless of staffing.

Find better ways to promote efficiencies, provide better customer service, and reduce risk to the bank…..present those ideas to the Sales and Service Manager….Upon approval—implement and execute those plans.

Be a leader by example—avoid policy and procedural errors.

Manage the Courier Service.

Monitor Security Equipment Daily.

Manage Safe Deposit Boxes. (Key Inventory; Drilling)

Handle Returned Mail to resolution. (updated addresses, etc)

Ensure Dual Control Guidelines are adhered to where ever applicable.

Act as Switchboard Operator handling in-bound phone calls as needed (Required for all retail staff).

Manage supply inventory within the Teller Area.

Perform routine maintenance on accounts.  Serves as backup for new account openings, debit card ordering, and wire transfer requests.

Keep work area neat and organized.

Other duties as assigned by management

Qualifications

3 years' experience as a Teller

1-3 years experience in a customer service environment

Computer Literate

High School diploma

Ability to communicate, both written and spoken, in English

Special Position Requirements

Must treat everyone with respect and be a team player

Must have excellent communication skills for internal bank personnel as well as external customers

Conduct oneself in the highest ethical manner and display professional behavior in front of customers and co-workers

Must be highly organized and detail oriented

Dress and present in a way that our most conservative customers would expect to find us

Ability to maintain confidentiality of proprietary Bank information

Must be a self starter and take responsibility for their training and educational development plan

Preferences

Familiarity with word processing and spreadsheet software

 Annual Bank Secrecy Act training required

505 Peachtree Industrial Blvd. Suwanee, GA 30024 | 770-945-8300 (phone) | 770-945-4888 (fax)
2905 Bethany Bend, Milton, GA 30004 | 678-889-4700 (phone) | 770-667-6475 (fax)

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