Please read the disclosures below before proceeding to the secure online application. Once you have finished reading the disclosures, please select "I Accept" at the bottom of the page to proceed.
Deposit Account Agreements
General Agreement. The terms "you" and "your" refer to the depositor (whether joint or individual) and the terms "we," "us" and "our" refer to the financial institution. You understand that the following Agreement governs your account with us, along with any other documents applicable to your account, including our Funds Availability Policy, Electronic Fund Transfer Agreement, Account Disclosure, and Privacy Policy, which are incorporated herein by reference. You understand that applicable law also governs your account.
GENERAL RULES. The following rules apply to your account:
Deposits.
Deposits may be made in person or by mail. We are not responsible for transactions mailed until we actually receive and record them. We may, at our sole discretion, refuse to accept particular instruments as deposits. Cash deposits are credited to your account according to this Agreement. We handle other items that you deposit according to our usual collection practices. If an item you deposit is returned unpaid, we will debit your account and adjust any interest earned. You are liable to us for the amount of any check you deposit to your account that is returned and all costs and expenses related to the collection of some or the entire amount from you. Funds deposited to your account are available in accordance with the Funds Availability Policy.
Collection of Deposited Items.
In receiving items for depositor collection, we act only as your agent and assume no responsibility beyond the exercise of ordinary care. All items are credited subject to final settlement in cash or credits. We shall have the right to forward items to correspondents including all Federal Reserve Banks, and we shall not be liable for default or neglect of said correspondents for loss in transit, nor shall any correspondent be liable except for its own negligence. You specifically authorize us or our correspondents to utilize Federal Reserve Banks to handle such items in accordance with provisions of Regulation J (12 CFR Part 210), as revised or amended from time to time by the Federal Reserve Board. In the event we are subject to local clearinghouse rules, you specifically authorize us to handle such items in accordance with the rules and regulations of the clearinghouse. If we permit you to withdraw funds from your account before final settlement has been made for any deposited item, and final settlement is not made, we have the right to charge your account or obtain a refund from you. In addition, we may charge back any deposited item at any time before final settlement for whatever reason. We shall not be liable for any damages resulting from the exercise of these rights. Except as may be attributable to our lack of good faith or failure to exercise ordinary care, we will not be liable for dishonor resulting from any reversal of credit, return of deposited items or for any damages resulting from any of those actions.
Withdrawals. Deposits will be available for withdrawal consistent with the terms of our Funds Availability Policy. Withdrawals may be subject to a service charge.
Withdrawal Notice Requirements.
If your account is an interest bearing checking account, we have the right to require seven days prior written notice from you of your intent to withdraw any funds from your account.
Set-offs.
We may set-off funds in your account to pay any debt you may owe us. If the account is held jointly, we may offset funds for the debt of any one of the joint owners.
Expenses. You agree to be liable to us for any loss, costs or expenses that we incur as a result of any dispute involving your account, including reasonable attorneys' fees to the extent permitted by law, and you authorize us to deduct such loss, costs or expenses from your account without prior notice to you.
Dormant Accounts.
You understand that if your account is dormant, you will be charged the fee specified in the Account Disclosure and we may stop paying interest to the extent permitted by law. You understand that your account balance may be escheated in accordance with state law.
Joint Accounts, Trust Accounts and Custodial Accounts. You acknowledge that if your account is set up as a joint account, trust account or custodial account, it is your sole responsibility to determine the legal effects of opening and maintaining an account of this nature.
Joint Account.
If this is a joint account, all deposits are the property of the person(s) indicated on the account and we may release all or any part of the amount in the account to honor checks, withdrawals, orders or requests from any person named on this account. Any person named on the account is liable for the amount of any overdraft regardless of whether he or she signed the item or benefited from the proceeds of the item. Upon receiving written notice from any person named on the account, we may freeze the account. The account may be frozen until we receive written notice, signed by all parties named in the account, as to the disposition of funds. We may use the funds to satisfy a debt or judgment of any person named on this account if ordered to do so by a court of law.
Joint Account With/Without Right of Survivorship. If this account is noted as a joint account with right of survivorship (and not as tenants in common), on the death of one party to a joint account, all sums in the account on the death vest in and belong to the surviving party(ies) as his or her separate property and estate. In the event this account is designated as a joint account without right of survivorship (and as tenants in common) and we receive written notice of death of any person named on the account, we may freeze the account until we have received satisfactory evidence as to the disposition of the account.
Payable on Death Account.
If this account is noted as a Payable on Death account, the Owner(s) may change the named Beneficiary(ies) at any time by completing and delivering to us a new Payable-On-Death (P.O.D.) Beneficiary Designation form prior to that owner's death. The Owner(s) reserves the right to withdraw all or part of the deposit at any time. For joint accounts with right of survivorship, transfers to the surviving Beneficiary(ies) of the last surviving Owner will occur once that Owner is deceased. For joint accounts without right of survivorship, transfers to the surviving Beneficiary(ies) of an Owner's legal share of the account will be made after the death of that owner. The Beneficiary(ies) is entitled to the account (or Owner's legal share of the account) after all of the claims, including the Owner's outstanding checks and debits, have been paid. If more than one Beneficiary is entitled to transfer, the Beneficiaries will own such funds in equal shares without right of survivorship.
Custodial Account.
Any custodial account maintained is subject to the Uniform Transfers to Minors Act or other applicable state or federal law. The account must be opened in the name of a custodian. There may be only one custodian and one minor or beneficiary for each account.
Power of Attorney. If you wish to name another person to act as your attorney in factor agent in connection with your account, we must approve the form of appointment.
Corporate, Partnership and Other Organizational Account.
You agree to supply us with a separate authorization informing us of the authorized signer(s), if requested to do so and to provide any other related documents requested by us.
Fees, Service Charges and Balance Requirements.
You agree you are responsible for any fees, charges, balance, or deposit requirements as stated in the Account Disclosure.
Amendments and Alterations.
You agree that we may amend the terms and conditions governing your account from time to time. We will notify you of amendments as required by applicable law. Your continued use of the account evidences your agreement to any amendments. Notices will be sent to the most recent address shown on the account records. Only one notice will be given in the case of joint account holders.
Notices.
You are responsible for notifying us of any address or name changes, the death of an account holder or other information affecting your account. Notices must be in writing, signed by the account owner(s), with enough information to allow us to identify the
account. Notice sent by you to us is not effective until we have received it and have a reasonable opportunity to act on it. Written notice sent by us to you is effective when mailed to the last address supplied to us in writing.
Closing Account. We may close your account at any time, with or without cause, by sending you notice and a check for the balance in our possession to which you may be entitled. At our discretion, we have the authority to pay an otherwise properly payable check, which is presented after the closing of your account. Transfers and Assignments.
You cannot assign or transfer any interest in your account unless we agree in writing.
Applicable Laws and Regulations.
You understand that the laws of the state where the account is opened, unless federal law controls, govern the Account Agreement. Changes in these laws may change the terms and conditions of your account. We will notify you of any changes as required by law.
Wire Transfers and Automated Clearing House (ACH) Transactions.
If you send or receive a wire transfer you agree that Fedwire may be used. Federal Reserve Board Regulation J is the law that covers transactions made over Fedwire. If you are a party to an Automated Clearing House (ACH) entry, you acknowledge and agree that the National Automated Clearing House Association (NACHA) Operating Rules, Rules of any local ACH, and the Rules of any other system through which the entry is made will govern any such entry. Other payment orders you make may be governed by Article 4A of the Uniform Commercial Code. Under NACHA Rules, we are not required to give you next day notice of the receipt of a wire transfer or ACH entry and we will not do so. We will notify you in your Account Statement. If we credit your account for an ACH entry or wire transfer, the credit is provisional until we receive final settlement for the item or payment order. We are entitled to a refund of the amount credited if we do not receive final settlement or if we credit your account by mistake. You agree that we may exercise our option to reverse the creditor require that you reimburse us by way of direct payment.
Payment of Interest. If this is an interest bearing account, the interest is calculated and paid in accordance with the Account Disclosure.
Checks.
All negotiable paper ("checks") presented for deposit must be in a format that can be processed and we may refuse to accept any check that does not meet this requirement. All endorsements on the reverse side of any check deposited into your account or on any check issued by you must be placed on the left side of the check when looking at it from the front, and must be placed so as to not go beyond an area located 1-1/2 inches from the left edge of the check when looking at it from the front. It is your responsibility to ensure that this requirement is met and you are responsible for any loss incurred by us for failure of an endorsement to meet this requirement.
Non-Sufficient Funds.
If your account lacks sufficient available funds to pay a check or preauthorized transfer presented for payment, we may return such check or preauthorized transfer for non-sufficient funds and will charge you a fee as provided in the Account Disclosure. We may process checks in any order, including from highest dollar amount to lowest dollar amount.
Stop Payments.
If you request us to stop payment on a check you have written, you will give us a written request within 14 days of making the request. We must receive the request in a time and way that gives us a reasonable opportunity to act on it. Stop payments are effective for 6 months. You will be charged a fee every time you request a stop payment, even if it is a continuation of a previous stop payment request. Any account holder can request a stop payment regardless of who signed the check. Only the person who requested the stop payment can release a stop payment request. Our acceptance of a stop payment request does not constitute a representation by us that the item has not already been paid or that we have had a reasonable opportunity to act on the request.
Statements.
We will provide you with a periodic statement showing the account activity. The account holder who receives this statement is the agent for his/her co-account holder(s) for purposes of receiving the statement and items. You must notify us within 30 days after we mail or otherwise make the statement available to you of any discrepancies. If you fail to notify us, you will have no claim against us. However, if the discrepancy is the result of an electronic fund transfer, the provisions of our Electronic Fund Transfer Agreement will control its resolution. If you do not receive a statement from us because you have failed to claim it or have supplied us with an incorrect address, we may stop sending your statements until you specifically make written request that we resume sending your statements and you supply us with a proper address.
Stale, Postdated or Overdraft Checks.
We reserve the right to pay or dishonor a check more than 6 months old without prior notice to you. If you can write checks on your account, you agree not to postdate any check drawn on the account. If you do and the check is presented for payment before the date of the check, we may pay it or return it unpaid. We are not liable for paying any stale, postdated or overdraft check. Any damages you incur that we may be liable for are limited to actual damages not to exceed the amount of the check.
Check Safekeeping.
If you utilize a check safekeeping or any other system offered by us for the retention of your checks, you understand that the canceled checks will be retained by us and destroyed after a reasonable time period or as required by law. Any request for a copy of any check is subject to a fee. If for any reason we cannot provide you with a copy of a check, our liability will be limited to the lesser of the face amount of the check or the actual damages sustained by you.
Facsimile Signatures. You authorize us, at any time, to charge you for all checks, drafts, or other orders for the payment of money, that are drawn on us regardless of by whom or by what means the facsimile signature(s) may have been affixed so long as they resemble the facsimile signature specimen in our files and contain the required number of signatures for this purpose.
Restrictive Legends.
We are not required to honor any restrictive legend on checks you write unless we have agreed to the restriction in a writing signed by an officer of the financial institution. Examples of restrictive legends are "must be presented within 90 days" or "not valid for more than $1,000.00."
No Waiver.
You understand and agree that no delay or failure on our part to exercise any right, remedy, power or privilege available to us under this Agreement shall affect or preclude our future exercise of that right, remedy, power or privilege.
PURPOSE OF THIS DISCLOSURE
The information here describes our policy of holding deposited items in a transaction account before funds are made available to you for withdrawal. This is what is called our Funds Availability Policy.
For purposes of this disclosure, the terms "you"/"your" refer to the customer and the terms "our"/"we"/"us" refer to the Bank.
Generally, transaction accounts are accounts, which would permit an unlimited number of payments by check to third persons, and also an unlimited number of telephonic and preauthorized transfers to third persons or other accounts you may have with us.
DETERMINING THE AVAILABILITY OF YOUR DEPOSIT
The length of the delay varies depending on the type of deposit and is explained below. When we delay your ability to withdraw funds from a deposit, you may not withdraw the funds in cash, and we will not pay checks you have written on your account by using these funds. Even after we have made funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.
When we delay your ability to withdraw funds, the length of the delay is counted in Business Days from the day of your deposit. The term "Business Day" means any day other than a Saturday, Sunday or federally declared legal holiday, and the term "Banking Day" means that part of any Business Day on which we are open to the public for carrying on substantially all of our banking functions.
AVAILABILITY SCHEDULE
Our policy is to make funds from your cash and check deposits available to you on the first Business Day after the day we receive your deposit.
Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash and we will use them to pay checks that you have written.
HOLDS ON OTHER FUNDS FOR CHECK CASHING
If we cash a check for you that is drawn on another financial institution, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it.
HOLDS ON OTHER FUNDS IN ANOTHER ACCOUNT
If we accept for deposit a check that is drawn on another financial institution, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.
LONGER DELAYS MAY APPLY
In some cases, we will not make all of the funds that you deposit by check available to you according to the previously stated availability schedule. Depending on the type of check that you deposit, funds may not be available until the fifth business day after the day of your deposit. The first $100.00 of your deposits, however, may be available on the first business day.
If we are not going to make all of the funds from your deposit available to you according to the previously stated availability schedule, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available.
We will notify you if we delay your availability to withdraw funds for any of these reasons, and we will tell you when the funds will be available.
They will generally be available no later than the eleventh business day after the day of your deposit.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new customer, the following special rules will apply during the first 30 days your account is opened.
Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day's total deposits of cashier's, certified, teller's, traveler's, and federal, state and local government checks will be available on the first business day after the day of deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of deposit.
Funds from all other check deposits will be available on the tenth business day after the day of your deposit.
ELECTRONIC FUND TRANSFER AGREEMENT AND DISCLOSURE
For purposes of this disclosure and agreement the terms "we", "us" and "our" refer to the Bank named above. The terms "you" and "your" refer to the recipient of this disclosure and agreement.
The Electronic Fund Transfer Act and Regulation E require Banks to provide certain information to customers regarding electronic fund transfers (EFTs). This disclosure applies to any EFT service you receive from us related to an account established primarily for personal, family or household purposes. Examples of EFT services include direct deposits to your account and automatic regular payments made from your account to a third party. This disclosure also applies to the use of your ATM Card or Debit Card at our automated teller machines (ATMs) and any networks described below.
TERMS AND CONDITIONS.
The following provisions govern the use of electronic fund transfer (EFT) services through accounts held by the Bank which are established primarily for personal, family, or household purposes. If you use any EFT services provide, you agree to be bound by the applicable terms and conditions listed below. Please read this document carefully and retain it for future reference.
SERVICES PROVIDED THROUGH USE OF ATM CARD OR DEBIT CARD
If you have received an electronic fund transfer card ("ATM Card" or "Debit Card") from us you may use it for the type(s) of services noted below, and the following provisions are applicable:
USING YOUR CARD AND PERSONAL IDENTIFICATION NUMBER ("PIN").
In order to assist us in maintaining the security of your account and the terminals, the ATM Card or Debit Card remains our property and may be revoked or canceled at any time without giving you prior notice. You agree not to use your ATM Card or Debit Card for a transaction that would cause your account balance to go below zero, or to access an account that is no longer available or lacks sufficient funds to complete the transaction. You agree not to use your ATM Card or Debit Card for a transaction that would exceed your account balance plus the available credit on any credit line attached to your account. We will not be required to complete any such transaction, but if we do, we may, at our sole discretion, charge or credit the transaction to another account, and you do agree to pay us the amount of the improper withdrawal or transfer upon request.
Your ATM Card may only be used with your PIN. Certain transactions involving your Debit Card require use of your PIN. Your PIN is used to identify you as an authorized user. Because the PIN is used for identification purposes, you agree to notify the Bank immediately if your ATM Card or Debit Card is lost or if the secrecy of your PIN is compromised. You also agree not to reveal your PIN to any person not authorized by you to use your ATM Card or Debit Card or to write your PIN on your ATM Card or Debit Card or on any other item kept with your ATM Card or Debit Card. We have the right to refuse a transaction on your account when your ATM Card or Debit Card or PIN has been reported lost or stolen or when we reasonably believe there is unusual activity on your account.
The security of your account depends upon your maintaining possession of your ATM Card or Debit Card and the secrecy of your PIN. You may change your PIN if you feel that the secrecy of your PIN has been compromised. In order to change your PIN we must issue you a new ATM Card or Debit Card.
ATM SERVICES
The following services are available through use of your ATM Card and Debit Card.
You may withdraw cash from your checking account(s), savings account(s), money market account(s), and NOW account(s).
You may transfer funds between your checking and savings accounts, checking and money market accounts, checking and NOW accounts, savings and money market accounts, savings and NOW accounts, and NOW accounts and money market accounts.
You may make balance inquiries on your checking account(s), savings account(s), money market account(s), and NOW account(s).
NETWORK.
Your ability to perform the transactions or access the accounts set forth above depends on the location and type of ATM you are using and the network through which the transaction is being performed. A specific ATM or network may not perform or permit all of the above transactions. For example, you may not be able to make deposits or transfer funds at ATMs located out of state.
Besides being able to use your ATM Card or Debit Card at our ATM terminals, you may access your accounts through the following networks:
PULSE, CIRRUS, MAESTRO, MASTERCARD
ATM FEES. When you use an ATM not owned by us, the ATM operator may charge you a fee or any network used, and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer.
POINT OF SALE TRANSACTIONS
You may use your ATM Card or Debit Card to purchase goods and services from merchants that have arranged to accept your ATM Card or Debit Card as a means of payment (these merchants are referred to as "Participating Merchants"). Some Participating Merchants may permit you to receive cash back as part of your purchase. Purchases made with your ATM Card or Debit Card, including any purchase where you receive cash, are referred to as "Point of Sale" transactions and will cause your "designated account" to be debited for the amount of the purchase. The designated account for ATM Card transactions is your checking account. The designated account for Debit Card transactions is your checking account.
In addition, your Debit Card may be used at any merchant displaying the MasterCard TM logo for the purchase of goods and services. Your card may also be used to obtain cash from your designated account at participating financial institutions.
Each time you use your ATM Card or Debit Card, the amount of the transaction will be debited from your designated account. We have the right to return any check or other item drawn against your account to ensure there are funds available to pay for the ATM Card or Debit Card transactions. We may, but do not have to, allow transactions, which exceed your available account balance or available overdraft protection. If we do, you agree to pay the overdraft. You also agree to pay overdraft charges in effect from time to time for each transaction, which causes your available account balance or available overdraft protection to be exceeded.
CURRENCY CONVERSION.
If you effect transactions with your Debit Card in a currency other than US dollars, MasterCard International Inc., will convert the charge into a US dollar amount. At MasterCard International they use a currency conversion procedure, which is disclosed to institutions that issue MasterCard. Currently the currency conversions rate used by MasterCard International to determine the transaction amount in US dollars for such transactions is generally either a government mandated rate or wholesale rate, determined by MasterCard International for the processing cycle in which the transaction is processed, increased by an adjustment factor.
SERVICES PROVIDED THROUGH USE OF TELEPHONE BANKING
You may perform the following functions through use of TELEPHONE BANKING.
You may initiate transfers of funds between your checking and savings accounts, checking and money market accounts, checking and NOW accounts, savings and money market accounts, savings and NOW accounts, NOW accounts and money market accounts, Savings and Savings, Checking and Loans, and Savings and Loans.
You may make balance inquiries on your checking account(s). Savings account(s), money market account(s), and NOW account(s).
You may make payments on consumer loans that you have with us. You may change your PIN via the telephone.
PREAUTHORIZED TRANSFER SERVICES
You may arrange for the preauthorized automatic deposit of funds to your checking account(s), savings account(s), money market account(s), and NOW account(s).
You may arrange for the preauthorized automatic payment of bills from your checking account(s), savings account(s), money market account(s), and NOW account(s).
SERVICES PROVIDED THROUGH USE OF ONLINE BANKING
This Bank offers its customers an Internet Banking (Home Banking) service. This service permits you to perform the following transactions using your home computer:
View account balances, history, and statements. Make transfers between accounts and pay bills.
TRANSACTION LIMITATIONS - ATM CARDCASH WITHDRAWAL LIMITATIONS
You may withdraw up to $250.00 through use of ATMs in any one day.
POINT OF SALE LIMITATIONS
You may buy up to $250.00 worth of goods or services each day through use of our Point of Sale service.
TOTAL DAILY LIMITS
In addition to the ATM limit or Point of Sale limits disclosed above, a total daily limit is imposed on these transactions. The maximum amount of cash withdrawals and Point of Sale transactions is limited to $250.00 in any one day.
TRANSACTION LIMITATIONS - DEBIT CARD
CASH WITHDRAWAL LIMITATIONS - You may withdraw up to $250.00 through use of ATMs in any one day.
POINT OF SALE LIMITATIONS
You may buy up to $250.00 worth of goods or services each day through use of our Point of Sale service.
TOTAL DAILY LIMITS -
In addition to the ATM limit or Point of Sale limits disclosed above, a total daily limit is imposed on these transactions. The maximum amount of cash withdrawals and point of sale transactions is limited to $250.00 in any one day.
OTHER LIMITATIONS
NetTeller Bill Pay is currently a free service..
The terms of your account(s) may limit the number of withdrawals you may make each month. Restrictions disclosed at the time you opened your account(s), or sent to you subsequently will also apply to your electronic withdrawals and electronic payments unless specified otherwise.
We reserve the right to impose limitations for security purposes at any time.
NOTICE OF RIGHTS AND RESPONSIBILITIES
The use of any electronic fund transfer services described in this document creates certain rights and responsibilities regarding these services as described below.
TRANSACTION RECEIPTS.
Upon completing a transaction at an ATM you will receive a printed receipt documenting the transaction (unless you have chosen not to get a paper receipt). These receipts (or the transaction number given in place of the paper receipt) should be retained to verify that a transaction was performed. You will receive a receipt at the time you perform any transaction using your ATM Card or Debit Card at a Participating Merchant.
PERIODIC STATEMENTS. If your account is subject to receiving a monthly Statement, all EFT transactions will be reported on it. If your account is subject to receiving a statement less frequently than monthly, then you will continue to receive your statement on that cycle, unless there are EFT transactions, in which case you will receive a monthly statement.
PREAUTHORIZED DEPOSITS. If you have direct deposits made to your account at least once every 60 days from the same person or company.
RIGHTS AND PROCEDURES TO STOP PAYMENTS.
If you have instructed us to make regular preauthorized transfers out of your account, you may stop any of the payments. To stop a payment, call us or write to:
Quantum National Bank
505 Peachtree Industrial Blvd.
Suwanee, GA. 30024
(800) 533-6922
We must receive your call or written request at least three (3) business days prior to the scheduled payment. If you call, please have the following information ready: your account number, the date the transfer is to take place, to whom the transfer is being made and the amount of the scheduled transfer. If you call, we will require you to put your request in writing and deliver it to us within fourteen (14) days after you call.
NOTICE OF VARYING AMOUNTS. If you have arranged for automatic periodic payments to be deducted from your checking or savings account and these payments vary in amount, you will be notified by the person or company you are going to pay ten days prior to the payment date of the amount to be deducted. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.
OUR LIABILITY FOR FAILURE TO STOP PREAUTHORIZED TRANSFER PAYMENTS.
If you order us to stop one of the payments and have provided us with the information we need within three (3) business days prior to the schedule transfer, and we do not stop the transfer, we will be liable for your losses or damages.
YOUR RESPONSIBILITY TO NOTIFY US OF LOSS OR THEFT
If you believe your ATM Card or Debit Card or PIN or internet banking access code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call or write us at:
Quantum National Bank
505 Peachtree Industrial Blvd.
Suwanee, GA. 30024
(800) 533-6922
CONSUMER LIABILITY
You will tell us at once if you believe your ATM Card or Debit Card or PIN or internet banking access code has been lost or stolen. Telephoning is the best way of keeping your possible losses down.
FOR CARDS. If someone uses your ATM Card or Debit Card without your permission, your liability will not exceed $50.00 if you notify us within two (2) business days after learning of the loss or theft of the ATM Card or Debit Card If you fail to notify us within this time frame, you can lose as much as $500.00.
FOR PREAUTHORIZED TRANSFERS.
If you fail to telephone us or write us within (60) days of receiving your periodic statement or other receipt of an electronic fund transfer which appears to be unauthorized, you…
If a good reason (such as a long trip or hospital stay) keeps you from giving the notice, we will extend the time period.
CONSUMER LIABILITY FOR UNAUTHORIZED TRANSACTIONS INVOLVING DEBIT CARD
The limitations on your liability for unauthorized transactions described above generally apply to all electronic fund transfers. However, different limitations apply to certain transactions involving your Debit Card with the MasterCard TM logo. These limits apply to unauthorized transactions processed on the MasterCardTM Network.
If you notify us about an unauthorized transaction involving your Debit Card, and the unauthorized transaction took place on the MasterCard TM Network, zero liability will be imposed on you for the unauthorized transaction. In order to qualify for the zero liability protection, you must have exercised reasonable care in safeguarding your card from the risk of loss or theft, you must not have reported two or more incidents of unauthorized use within the preceding twelve (12) months, and your account must be in good standing.
Your liability for unauthorized transactions with your Debit Card that involve PIN-based transactions not processed by the MasterCard TM Network, including ATM transactions, are described under "Consumer Liability" above.
ILLEGAL USE OF DEBIT CARD.
You agree not to use your Debit Card for any illegal transactions, including internet gambling and similar activities.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR TRANSACTIONS
In case of errors or questions about your electronic fund transfers, call or write us at:
Quantum National Bank
505 Peachtree Industrial Blvd.
Suwanee, GA. 30024
(800) 533-6922
or use the current information on your most recent account statement.
Notification should be made as soon as possible if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. You must contact the Bank no later than 60 days after it sent you the first statement on which the problem or error appears. You must be prepared to provide the following information:
-Your name and account number.
-A description of the error or transaction you are unsure about along with an explanation as to why you believe it is an error or why you need more information.
-The dollar amount of the suspected error.
If you provide oral notice, you will be required to send in your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days (twenty (20) business days for new accounts) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (ninety (90) days) for new accounts and foreign initiated or point of sale transfers) to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days (twenty business (20) days for new accounts) for the amount which you think is in error, so that you will have the use of the money during the time it takes to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. The extended time periods for new accounts apply to all electronic fund transfers that occur within the first thirty (30) calendar days after the first deposit to the account is made, including those for foreign initiated or point of sale transactions.
We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
LIABILITY FOR FAILURE TO COMPLETE TRANSACTION
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages as provided by law. However, there are some exceptions. We will NOT be liable, for instance:
If through no fault of ours, you do not have enough money in your account to make the transfer.
If the transfer would result in you exceeding the credit limit on your line of credit, if you have one.
If the electronic terminal was not working properly and you knew about the breakdown before you started the transfer.
If circumstances beyond our control (such as fire or flood, computer or machine breakdown, or failure or interruption of
communications facilities) prevent the transfer, despite reasonable precautions we have taken.
If we have terminated our Agreement with you.
When your ATM Card or Debit Card has been reported lost or stolen or we have reason to believe that something is wrong with a transaction.
If we receive inaccurate or incomplete information needed to complete a transaction.
In the case of preauthorized transfers, we will not be liable where there is a breakdown of the system, which would normally handle the transfer.
If the funds in the account are subject to legal action preventing a transfer to or from your account.
If the electronic terminal does not have enough cash to complete the transaction.
There may be other exceptions provided by applicable law.
DISCLOSURE OF ACCOUNT INFORMATION
You agree that merchant authorization messages transmitted in connection with point of sale transactions are permissible disclosures of account information, and you further agree to release the Bank and hold it harmless from any liability arising out of the transmission of these messages.
We will disclose information to third parties about your account or electronic fund transfers made to your account:
Where necessary to complete a transfer or to investigate and resolve errors involving the transfer(s); or
In order to verify the existence and condition of your account for a third party such as a credit bureau or merchant; or
In order to comply with government agency or court orders; or
With your consent.
DEFINITION OF BUSINESS DAY
Business days are Monday through Friday excluding holidays.
AMENDING OR TERMINATING THE AGREEMENT
We may change or amend any of the terms and conditions of the Agreement and those portions of the applicable fee schedules, which relate to EFT services, at any time upon at least 30 days written notice to you prior to the effective date of the change or amendment. Your failure to timely furnish notice, as set forth in the written notice shall be deemed to be your acceptance of such change or amendment. If you do not agree to abide by a change or amendment, you must notify the Bank of the fact prior to the effective date of the change or amendment and cancel this Agreement. The Bank may cancel this Agreement at any time, without giving you prior notice. If you or the Bank cancels this Agreement at any time, you shall surrender your ATM Card or Debit Card and you may no longer use any of the Bank's EFT services other than the automated clearing house transfer services set forth above.
ADDITIONAL PROVISIONS
Your account is also governed by the terms and conditions of other applicable agreements between you and the Bank.
You agree not to reveal your PIN to any person not authorized by you to access your account.
Member FDIC