At Quantum National Bank, our customers are our top priority. So naturally we want to protect the personal and financial information that you have entrusted to us. Your concerns about privacy are considered in all aspects of our business – from exploring new technology to training our employees – and in all of the products and services we offer.
Respect of Right to Privacy Quantum respects your right to privacy, and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.
Collection and Use of Personal Information
The collection of personal information online is designed to protect access to your personal accounts and to assist the bank in providing you with the products and services you want and need. All personal information collected and stored by the bank is used for specific business purposes – to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the bank better understand your financial needs in order to design or improve our products and services.
Employing stringent security measures in the collection of your personal information, all of Quantum's online account applications are submitted to the bank's secure administration site through an encrypted direct line to the bank. Once received by the bank, only approved personnel may open and process the application. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee(s) has accessed and in any way modified or updated your personal information.
Maintenance of Accurate Information
It is in the best interest of both you and the bank to maintain accurate records concerning your personal information. For this reason, Quantum National Bank allows you to update your personal information online, at any time, through the submission of encrypted e-mail requests sent to the bank's secure administration site. Notifications are immediately sent to approved bank personnel alerting them to the recent receipt of your request. This procedure allows Quantum to update your personal information within a timely manner.
Limited Employee Access to Personal Information Quantum limits employee access to your personal information to only those bank administrators with a business reason for knowing such information. Quantum National Bank also educates all employees about the importance of confidentiality and customer privacy. In addition, individual user names and passwords are used by approved bank personnel to access your personal information online, providing audit trails to further safeguard the privacy of your personal information.
Third-Party Disclosure Restrictions Quantum National Bank follows strict privacy procedures in regard to protecting your personal information. In addition, the bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline.
Disclosure of Privacy Policies Quantum National Bank is committed to ensuring the privacy of its customers' personal information. For more information regarding the Quantum National Bank Online Banking Privacy Policy, Contact Us
Children's Online Privacy Protection Act
The Children's Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. Quantum Bank's websites and online services are not directed to children under the age of 13, nor is information knowingly collected from them.
For additional information on COPPA protections, visit the Federal Trade Commission's website at www.ftc.gov/privacy/privacyinitiatives/childrens. For further information, the Federal Government has created a Web site Kidz Privacy aimed at educating both parents and children about the dangers of the Internet and how to browse safely
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